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Which image and video formats is supported for backup, playback and thumbnail generation in the Files section of our cloud service?

A list of filetypes and formats (images and videos) which is supported for backup, playback and preview in the cloud.

Updated over 10 months ago

This is not a list of file formats that can be uploaded to Jottacloud. All filetypes can be uploaded to the cloud.
For a list of fileformats supported in Jottacloud Photos, click here.

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At the moment we support playback/preview and thumbnail-generation of the following filetypes in the Files section of the cloud service:

Video-formats: 

  • WMV

  • AVI

  • MKV

  • MPEG1 / MPEG2

  • WEBM

  • FLV

  • ASF

  • MTS

  • 3GP

  • QT (QuickTime)

  • MP4

  • VOB

Image-formats:

  • BMP

  • GIF

  • ICON

  • PSD

  • WEBP

  • JPG

  • JPEG2000

  • PNG

  • HEIC/HEIF

  • TIFF

  • RAW (.RAW, .RAF, .RW2, .RWL, .NEF, .NRW, .DNG, .CR2, .CRW, .ARW, .SR2, .SRF, .PEF, .DCR, .KDC, .MRW, .ORF, .X3F, .ERF, .3FR, .FFF, .SRW, .MEF, .MOS)

Other formats:

  • PDF

PS! Our cloud service currently cannot generate previews of images which has a size over 150 MBs. Images with a larger size will show a placeholder image instead. To wiew the image it will have to be downloaded to a local device before wieving.

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