Jottacloud

A list over file formats previewed in the Photos timeline in the cloud service.

Which images and videos are shown in the photos timeline?

How the photo timeline works with your account

How to create albums on Jottacloud's webpage

Delete Photos & Videos

Hide photos and videos that you do not want displayed in the Photo timeline

Hide/unhide photos and videos from the Jottacloud timeline

How to create albums in Jottacloud's mobile app

How to leave comments on shared albums and album photos in Jottacloud for web.

Comment on an album or photo on web

How to comment on shared albums and album photos in Jottacloud for mobile.

Comment on an album or photo on mobile

A list of filetypes and formats (images and videos) which is supported for backup, playback and preview in the cloud.

Which image and video formats is supported for backup, playback and thumbnail generation in the Files section of our cloud service?

The Photo Timeline Explained

How to quickly find your photos with our AI-powered Photo Search

Tips on searching for photos

Introduction to our AI-powered Photo Search

AI-powered Photo Search ✨

Learn how to back up and organize your photos and videos.

Photos and Videos

Download our apps

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.