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Which image and video formats is supported for backup, playback and thumbnail generation in the Files section of our cloud service?
Which image and video formats is supported for backup, playback and thumbnail generation in the Files section of our cloud service?

A list of filetypes and formats (images and videos) which is supported for backup, playback and preview in the cloud.

Updated over 6 months ago

This is not a list of file formats that can be uploaded to Jottacloud. All filetypes can be uploaded to the cloud.
For a list of fileformats supported in Jottacloud Photos, click here.

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At the moment we support playback/preview and thumbnail-generation of the following filetypes in the Files section of the cloud service:

Video-formats: 

  • WMV

  • AVI

  • MKV

  • MPEG1 / MPEG2

  • WEBM

  • FLV

  • ASF

  • MTS

  • 3GP

  • QT (QuickTime)

  • MP4

  • VOB

Image-formats:

  • BMP

  • GIF

  • ICON

  • PSD

  • WEBP

  • JPG

  • JPEG2000

  • PNG

  • HEIC/HEIF

  • TIFF

  • RAW (.RAW, .RAF, .RW2, .RWL, .NEF, .NRW, .DNG, .CR2, .CRW, .ARW, .SR2, .SRF, .PEF, .DCR, .KDC, .MRW, .ORF, .X3F, .ERF, .3FR, .FFF, .SRW, .MEF, .MOS)

Other formats:

  • PDF

PS! Our cloud service currently cannot generate previews of images which has a size over 150 MBs. Images with a larger size will show a placeholder image instead. To wiew the image it will have to be downloaded to a local device before wieving.

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