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Activate and Use Jottacloud in the iOS Files App
Activate and Use Jottacloud in the iOS Files App

Learn how to integrate our cloud with the iOS Files app for seamless file management on your iPhone or iPad.

Updated over 4 months ago

Our cloud is integrated with the iOS Files app. This means that all files stored in our cloud also can be made available in the Files app on your device. You must activate our cloud in the Files app yourself.

Benefits of activating our cloud in iOS files:

By activating our cloud in the files app, you will experience our cloud as a more natural and integrated part of your iPhone and iPad (like iCloud Drive) as your files become more accessible. This is because the information flows seamlessly between the two apps. You can organize, edit, and create new files on your iPhone or iPad, and save them directly to our cloud. In other words, no manual upload and download when changing files or saving new ones - it's automatic!

With our cloud activated in the Files app you can:

  • Select stored files from our cloud as attachments

  • Save attachments directly to our cloud

  • Move files and folders from other storage locations to our cloud

  • Save new files directly to our cloud

How to activate our cloud in the iOS Files app:

  1. Open the Files app on your iOS device

  2. Click "Browse" in the bottom right corner

  3. Click "More Locations"

    If "More Locations" do not show up as an option, you might not have the latest version of our mobile app. Go to the App Store and update.

    If you have the latest version of our cloud, but still can't see "More Locations," click the 3 small dots in the top right corner to edit.

  4. Turn on our cloud and click "Done" in the top right corner

How to select files from our cloud as attachments:

  1. Select our cloud from "Locations"

    You can automatically be taken to iCloud Drive when you try to upload attachments. If you are taken straight to iCloud Drive or somewhere other than our cloud, click "Browse". You will then get an overview of all your available locations

  2. Select where in our cloud you want to upload the attachment from - Archive, Backup or Sync

  3. Click the file you want to add as attachment

How to save attachments directly to our cloud:

  1. Click the attachment to open preview

  2. Click the option menu in the top right corner

  3. Select "Save to Files"

  4. Click on our cloud and select where in our cloud you would like to save the attachment - Archive, Backup or Sync

  5. Save to an existing or new folder

    • Save to existing folder
      Select the folder you want to save the attachment to by clicking it. Then click "Save" in the top right corner

    • Save to new folder
      Click the new folder icon in the upper right corner. Give the folder a name and click "Done". Then click "Save" in the top right corner to save the attachment to the new folder

How to move files and folders from the Files app or external disk to our cloud:

There are several ways to move files and folders on iPhone and iPad. As an attempt to make this article as simple as possible, we will only look at one of these ways here.

  1. Go to the Files app on your iPhone or iPad

  2. Go to the location you want to move the file or folder from
    If you have an external disk connected, this will appear under "Locations" and you can move files and/or folders from it

  3. Move one file or folder

    • Click and hold the file or folder to open the options menu
      (If you have a mouse connected to your iOS device you can also right-click to access the options menu)

    • Click "Move"

  4. Move several files and/or folders

    • On iPhone, click the action menu in the top right corner (3 dots)
      Then click "Select" in the action menu

    • On iPad, click "Select" in the top right corner

    • Select the files and/or folders you want to move by clicking them

    • On iPhone, click the folder icon in the bottom center

    • On iPad, click "Move" in the bottom center

  5. Click on our cloud and select where in our cloud you want to move the file or folder - Archive, Backup or Sync

  6. Move to an existing folder or a new folder

    • Move to existing folder
      Select the folder you want to move to by clicking it. Then click "Copy" in the top right corner

    • Move to new folder
      Click the new folder icon in the upper right corner. Give the folder a name and click "Done". Lastly, click "Copy" in the top right corner

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