By default, Jottacloud sends email and app notifications for important events related to your account. You can customize these notifications and toggle them on or off through the Settings section when logged into Jottacloud's website.
Turning Notifications On/Off
To turn off a notification, simply click the switch to disable it.
Notifications When Files Are Removed
You can choose to receive an email notification if a large number of files are removed from your account. This may happen if you or an application you have installed has deleted or moved files from a synced folder or backup.
Customers who have added Lightroom and/or Apple’s Photo Library might receive this notification because of how these applications work. Both Lightroom and Photo Library are apps that update and modify files and file paths on their own.
If you receive an email about this and it was not intentional, you can check the Jottacloud Recycle Bin on the web. Files can be restored within 30 days.
Notifications About Activity in Shared Albums
You can opt to receive notifications when someone starts following your album, adds photos, or comments on it. You can also choose to receive only one type of notification (email or in-app). If you want to turn them off completely, simply uncheck both options.
Notifications About Jottacloud Updates
You can also choose to receive product updates and news about Jottacloud and our applications.
Where Will I See the App Notifications?
On the web: Notifications will appear on the bell icon at the top right of your screen. Click the bell to view your alerts.
On mobile: Notifications will appear on your device screen just like with other apps.