Jottacloud offers subscriptions through our mobile apps. The payments for these subscriptions go through Google/Apple, and any changes to the subscriptions usually needs to be handled through these services

How to cancel your Jottacloud subscription in Google Play

  1. Open the Google Play app on your device

  2. Tap the profile icon in the top right corner

  3. Tap Payments and Subscriptions

  4. Select your Jottacloud subscription

  5. Cancel the subscription

You’ll receive an email to your Google account (gmail) to confirm your cancellation, and your Jottacloud account will be terminated at the end of your billing cycle. Learn more in Google’s help center.

How to cancel your Jottacloud subscription in App Store

  1. Open App Store on your device

  2. Tap the profile icon in the top right corner

  3. Tap Subscriptions

  4. Select your Jottacloud subscription

  5. Cancel the subscription

Learn more in Apple’s help center.

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