Managing Your Jottacloud Subscription Through the App Stores on your phone
Jottacloud offers the option to purchase subscriptions through our mobile apps. These payments are processed by Google Play or the Apple App Store, so any changes to your subscription must be managed directly through these platforms.
Please note that subscriptions purchased through the mobile app differ slightly from those available on the Jottacloud website.
Upgrading Your Subscription
On a mobile device (phone/tablet): You can upgrade your subscription directly in the app. The new subscription should be available shortly after the upgrade.
On the Jottacloud website: The mobile app subscriptions are not available on our website. Instead, we offer different subscription options.
If you wish to switch to a subscription available on our website, you will need to:
Cancel your current subscription through the mobile app.
Contact Jottacloud Support, and we will assist you in setting up your new subscription.
Cancelling Your Subscription
To cancel a subscription purchased through the App Store or Google Play, follow the official cancellation guides:
For any other questions regarding subscriptions purchased through Google Play or the App Store, please contact Jottacloud Support.