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The difference between the Backup and Sync folders
The difference between the Backup and Sync folders

Learn the key differences between Backup and Sync folders in Jottacloud for better file management.

Updated over a week ago

Backup and Sync are two different ways of uploading and storing your files in our Cloud. Each method has its own benefits. We understand that distinguishing between two data management methods can sometimes be confusing.

In this article, we'll clarify the differences, explain when each approach is relevant, and outline the advantages of both. This article will help you to decide when to use the backup feature, and when to use the sync feature.


Our desktop application allows automatic backup of files and folders from your computer to our Cloud. Everything you have backed up using the desktop application is accessible on our web page, and in the mobile app, in addition to the desktop application itself.

Backup acts as a safeguard in case of unexpected events affecting your computer.

  • How it works: You select folders that you want our Cloud to "watch" by adding them to the desktop application. Changes you make in these folders are mirrored from your computer to our Cloud.

  • When to use Backup:

    • To safely store files and folders on your computer in our Cloud.

    • To access those files from anywhere in the world using our web app or mobile app.

    • To back up an external hard drive or a NAS to our Cloud.

  • Important Notes:

    • Files you add to a backed-up folder are automatically uploaded to our Cloud.

    • Files you modify in a backed-up folder are uploaded to our Cloud as new versions.

    • Deletions on your computer are also reflected in your Cloud backup.

    • Deleted files are stored in Trash for 30 days and can be restored via our web page.


Our desktop application creates a unique folder that allows you to synchronize files between all your devices with our Cloud installed. This folder is called "Synched" and is available locally on your computer, ine the desktop application, the web page, and in the mobile app.

Synchronization ensures that your files are always up-to-date and consistent across all your devices, allowing seamless collaboration and accessibility.

  • How it works: A special folder called the "Synced folder" mirrors content both to and from our Cloud. Synchronization is instant and continuous. Folders inside the Synced folder can be shared with friends and colleagues, and any changes made are synchronized instantly across all devices. Locally on your computer, the Synced folder will be placed under Favorites/Quick access.

  • Note that our Synced folder stores up to 5 versions of a file. This means that if you make changes to a file we will keep the last 5 versions of it, and these will take up space in the Synced folder.

  • When to use Synchronization:

    • To keep files and folders synchronized across all your devices.

    • To access and make changes to files and folders that should be synced back to your other devices.

    • For collaborative work with friends and colleagues.

  • Important Notes:

    • Deleting a file from the Sync folder removes it from our Cloud and all synchronized devices.

    • Shared folder deletions affect all members of a shared file or folder.

    • Files located in the Sync folder will NOT be downloaded to mobile devices automatically. This is simply because mobile devices have limited storage space compared to computers. Instead, you can browse and download the files you want to access.

Where to Place Your Folders

We recommend placing folders you want to share or often need quick access to on all your devices in the Sync folder.

Data you only want to securely back up should be added to the Backup folder, as a safeguard in case something happens to your computer.

Additional ways of storing data in our cloud

Our Cloud's Archive feature offers an additional way to store your data.

  • How it works: You can use the Archive to store files on our Cloud without keeping copies on your computer. It's like a digital safe where you can store files you don't need immediate access to.

  • When to use Archive:

    • When you want to keep certain files in our Cloud for long-term storage for safe keeping, but don't need them cluttering your local storage.

    • To free up space on your computer while retaining access to important files in the cloud.

The Archive feature provides a convenient storage option for files that you want to keep but don't necessarily need to access regularly. Note that the archive is not updated automatically, you need to upload everything manually. If you save a file in both the Archive and on your computer, any changes you make to one of these files won't automatically affect the other.

Want to know more about uploading files to our Cloud?

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