How People works
When you turn on People, Jottacloud’s face grouping model processes your photos and creates an embedding for each face that appears in them. An embedding is a numeric description of a face.
Faces with similar embeddings are grouped together as the same person. A person is shown in People once they appear in at least 5 of your photos. There you can select a person to see their photos, give them a name and correct the groups.
The embeddings, groups and names stay within your account. They are not compared with other accounts or matched against any other source, and they are not used to train AI models.
The processing happens on our own servers in Norway. We do not sell this data, and we do not share it with anyone unless the law requires us to.
You can turn People off at any time in Advanced settings, in the app or on the Jottacloud website. All face data, including embeddings, groups and names, is then deleted within 24 hours. If you delete a photo, the face data for that photo is deleted with it. If you close your account, face data is deleted with the rest of your account data within 90 days.
You must be 13 or older to turn on People. If you’re under 18, talk to a parent or guardian before turning it on.
If you appear in someone else’s photos
People only runs in the account of the person who uploaded the photos, and only if they have turned it on. We have no way of knowing which customers have photos of you, and the service is built so that faces cannot be searched across accounts. If you have questions or want to object, contact us at support@jottacloud.com, and we will explain what we can do.
Who is responsible, and your rights
Who is responsible: Jotta Group AS (Jottacloud), Øvre Slottsgate 5, 0157 Oslo, Norway, is responsible for storing, securing and deleting the face data described above. You can reach us at support@jottacloud.com.
Data Protection Officer: you can contact our Data Protection Officer at dpo@jottacloud.com.
Why we may do this: we rely on legitimate interests (GDPR Art. 6(1)(f)). The interest is to offer People to customers who turn it on, so they can find and organise photos of the people in their own photo library. We have weighed this against the interests of the people in the photos, including children, and limited the feature to protect them, as described above.
Your right to object: you have the right to object to this processing. If you use Jottacloud, you can do so at any time by turning People off in Advanced settings, and all face data is then deleted within 24 hours. If you appear in someone else’s photos, contact us as described in the section above.
Your other rights: you can ask for access to the face data stored about your photos, and have it corrected or deleted. Contact us at support@jottacloud.com.
Complaints: you can complain to the Norwegian Data Protection Authority (Datatilsynet, www.datatilsynet.no) or to the data protection authority where you live.