Account Information

Learn the basics of how account settings work.

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15 articles in this collection
Written by Roland Rabben, Christian Askeland, Torstein and 1 other

Upgrading and changing subscriptions bought through Google Play or App store

How to upgrade, change or terminate subscriptions bought in the mobile app

Written by Torstein
Updated over a week ago

My Account

Managing notifications in Jottacloud

How to turn notifications on and off in Jottacloud for mobile and web.

Written by Marte
Updated over a week ago

How do I change my email address in Jottacloud?

How do I change my email address in Jottacloud?

Written by Roland Rabben
Updated over a week ago

How do I change my password?

Written by Roland Rabben
Updated over a week ago

I forgot my password, now what?

Written by Roland Rabben
Updated over a week ago

How do I downgrade my Jottacloud account?

How can I go back to a free account on Jottacloud?

Written by Roland Rabben
Updated over a week ago

How do I delete my Account?

Written by Roland Rabben
Updated over a week ago

Payment & Billing

Payment with Vipps

Vipps payment with Jottacloud

Written by Marte
Updated over a week ago

How to restore Jottacloud subscriptions bought on your iPhone

How to reconnect your mobile subscription to Jottacloud.

Written by Christian Askeland
Updated over a week ago

How to see your Jottacloud purchase history in iTunes or Play Store

If you bought a Jottacloud subscription on your phone and want to see your billing history, here's how.

Written by Marte
Updated over a week ago

How to cancel a Jottacloud subscription purchased on a mobile device

If you used your phone or tablet to purchase Jottacloud you must cancel your subscription through iTunes Store or Play Store.

Written by Marte
Updated over a week ago

What payment methods are accepted by Jottacloud?

Written by Roland Rabben
Updated over a week ago

Can I get an Invoice for my Jottacloud subscription?

Written by Roland Rabben
Updated over a week ago

Where can I find my Invoice history?

How to find your Jottacloud invoices.

Written by Roland Rabben
Updated over a week ago

How do I update my payment information?

Written by Roland Rabben
Updated this week