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Account and subscription settings

Learn the basics of your account and subscription settings.

20 articles
Upgrading and changing subscriptions bought through Google Play or App storeHow to upgrade, change, or cancel subscriptions bought in the mobile app
Managing Notifications in JottacloudLearn how to turn notifications on and off in Jottacloud for both app and email.
How to add or change profile pictureAdd or change profile picture on Jottacloud's webpage and mobile app
How to cancel Jottacloud subscriptions in App Store and Google PlayHow to cancel Jottacloud subscriptions bought in the mobile app
How do I change my email address in Jottacloud?How do I change my email address in Jottacloud?
How do I change my password?
I forgot my password, now what?
How do I downgrade my Jottacloud account?How can I switch to a free plan on Jottacloud?
How do I delete my Jottacloud account?How do I delete my Jottacloud account?
Payment with VippsVipps payment with Jottacloud
How to restore Jottacloud subscriptions bought on your iPhoneHow to reconnect your mobile subscription to Jottacloud.
How to see your Jottacloud purchase history in iTunes or Play StoreIf you bought a Jottacloud subscription on your phone and want to see your billing history, here's how.
What payment methods are accepted by Jottacloud?
Where can I find my Invoice history?How to find your Jottacloud invoices.
How do I update my payment information?
Can I convert an existing Personal subscription to a Home subscription?Moving from unlimited to Home subscription.
How to purchase more storage space for your Jottacloud Home subscriptionIncreasing the storage of a Home subscription is easy.
How to activate two-factor authentication in JottacloudLearn how to activate two-factor authentication on your Jottacloud account
Remote control logged in devices and browsers in JottacloudIt is easy to see which devices and browsers are logged into your Jottacloudaccount, and log them out remotely.
How can I test my upload speed?How to measure your upload speed against Jottacloud servers.